Implementing Cisco Collaboration Applications

This course prepares you for the implementation of Cisco Collaboration applications including Cisco Jabber, Cisco Unified IM and Presence, Cisco Unity Connection, Cisco Unity Express and Cisco TelePresence Managerment Suite.

This course is based on software version 10.6

This overview will be updated further once the course has been fully released by Cisco.

Förkunskaper

Attendees should meet the following prerequisites:

  • Working knowledge of converged voice and data networks
  • Basic Knowledge of Cisco IOS Gateways
  • Working knowledge of Cisco Unified Communications Manager and Cisco Unity Connection
  • Prior attendance of CICD, and CIPTV1 is recommended

Ämnesområden

Cisco Unity Connection

  • Designing and Deploying Cisco Unity Connection
  • Integrating Cisco Unity Connection with Cisco Unified Communications Manager
  • Configuring Cisco Unity Connection Users, Templates and class of Service
  • Configuring the Cisco Unity Connection System
  • Implementing Cisco Unity Connection Dial Plan and Call Management
  • Configuring Unified Messaging
  • Troubleshooting Cisco Unity Connection
  • Deploying Voice Mail Redundancy in Branch Offices

Cisco Unity Express

  • Designing and Deploying Cisco Unity Express
  • Integrating Cisco Unity Express with Cisco Unified Communications Manager Express
  • Configuring Cisco Unity Express User Accounts and Features
  • Understanding Cisco Unity Express AutoAttendant
  • Troubleshooting Cisco Unity Express

Cisco Unified IM and Presence Implementation

  • Designing and Deploying Cisco Unified IM and Presence
  • Describing Cisco Unified Communications IM and Presence Components and Communication Flows
  • Integrating Cisco Unified Communications IM and Presence
  • Configuring Cisco Unified Communications IM and Presence Features and Implementing Cisco Jabber
  • Configuring Cisco Jabber Mobile and Integrating Directory Servers
  • Configuring Cisco Unified Communications IM and Presence Compliance and Message Archiving
  • Verifying and Troubleshooting Tools for Cisco Unified IM and Presence Components

Video Provisioning and Integration in a Unified Communications Deployment

  • Deploying Cisco Collaboration Systems Applications with Cisco Prime Collaboration
  • Describing Video Infrastructure
  • Decribing Cisco TMS

Målsättning

After you complete this course you will be able to:

  • Describe how Cisco Unity Connection is virtualised, designed and deployed in single and multi-site deployments
  • Integrate Cisco Unity Connection with the call processing system using SCCP and SIP
  • Manage the end users and feature access in Cisco Unity Connection
  • Set up Cisco Unity Connection and import users from an LDAP server and from Cisco Unified Communications Manager
  • Implement call management and call routing including the dial plan and call handlers
  • Explain unified messaging single inbox and how Microsoft Exchange is integrated
  • Describe how voice messaging systems can be monitored and how to troubleshoot Cisco Unity Connection issues
  • Describe how to enable voice messaging in remote branches during WAN outages in centralised deployments

Målgrupp

Engineers involved in the deloyment of Cisco Collaboration solutions and individuals looking to achieve CCNP Collaboration Certification.

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Om kursen

Pris: 31 900,00 kr

exklusive moms

Längd 5 dagar
Kurskod CAPPS
Boka kursen

Välj ort och kursstart

4 december

Kunduppgifter

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