Implementing Cisco Collaboration Devices v1.0
This course introduces the architecture, components, functionalities, and features of Cisco Unified Communications solutions and describes how daily job tasks, such as system monitoring, moves, adds, and changes are performed on Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Communications Manager IM and Presence.
Ämnesområden (Engelska)
Cisco Unified Communications Solutions
- Understanding the Components of Cisco Unified Communications Solutions
- Understanding the Characteristics of Cisco Unified Communications Solutions
Administrator and End-User Interfaces
- Understanding Administrator Interfaces
- Understanding End-User Interfaces
Call Flows in Cisco Call Control Platforms
- Understanding Call Flows and Call Legs
- Understanding Configuration Components That Impact Call Flows in Cisco Unified Communications Manager
- Understanding Configuration Components That Impact Call Flows in Cisco Unified Communications Manager Express
Endpoint and End-User Administration
- Understanding End-User Characteristics and Configuration Requirements
- Understanding End-User Implementation Options
- Understanding Endpoint Characteristics and Configuration Requirements
- Understanding Endpoint Implementation Options
End User Telephony and Mobility Features
- Understanding Telephony Features
- Enabling Telephony Features
- Understanding Mobility Features
- Enabling Mobility Features
Cisco Unity Connection and Cisco Unified Communications Manager IM and Presence Service
- Understanding Cisco Unity Connection
- Understanding End User and Voice Mailbox Characteristics and Configuration Requirements
- Understanding End User and Voice Mailbox Implementation Options
- Understanding Cisco Unified Communications Manager IM and Presence Service
- Enabling Cisco Unified Communications Manager IM and Presence Service
Cisco Unified Communications Solutions Maintenance
- Providing End-User Support
- Understanding Cisco Unified Communications Manager Reports
- Understanding Cisco Unified Communications Manager CDR Analysis and Reporting Tool Reports
- Monitoring the System with Cisco Unified Real-Time Monitoring Tool
- Monitoring Voicemail in Cisco Unity Connection
- Understanding the Disaster Recovery System
Labs
- Lab 1: Explore Administrator Interfaces
- Lab 2: Explore End-User Interfaces
- Lab 3: Explore Call Flows in Cisco Unified Communications Manager
- Lab 4: Explore Call Flows in Cisco Unified Communications Manager Express
- Lab 5: Implement End Users
- Lab 6: Implement Endpoints
- Lab 7: Enable Telephony Features
- Lab 8: Enable Mobility Features
- Lab 9: Implement End Users and Voice Mailboxes
- Lab 10: Enable Cisco Unified Communications Manager IM and Presence Service
- Lab 11: Provide End-User Support
- Lab 12: Generate Cisco Unified Communications Manager CAR Tool Reports
- Lab 13: Monitor the System with Cisco Unified RTMT
- Lab 14: (Optional) Back Up Cisco Unified Communications Manager
Förkunskaper
- Working knowledge of converged voice and data networks
- Basic knowledge of Cisco IOS gateways
- Basic knowledge of Cisco Unified Communications Manager and Cisco Unity Connection
